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  • dbltmmb
    User
    Member since October 12, 2018

    http://battlelog.battlefield.com/bf4/en/battlereport/show/1/1050356917522754112/1895159554/

    Dear BF4DB Forum staff, how are you?

    My Battlefield 4 account has been blocked. I am very upset. I used to unlock a new weapon with my water friend on a map of the Firestorm, because part of it is really too difficult. It is mine. The last game record, after that I was unable to join the game server, and later I learned that this is a sign of blockade, because my headshot value is too high.

    I really want to play this game. Can you help me to block the blockade? Please, I will avoid such accidents happening again.

    Above is my battlelog link, below is my battle report picture, please!

    5bc33bc4888ab.png5bc33c6a4a881.png5bc33c795c08d.png

  • dbltmmb
    Administrator
    Member since May 08, 2017

    https://bf4db.com/player/1895159554

    Please click the blue claim button on the page above to link your battlelog. Without claimed account we can not investigate your case.

  • dbltmmb
    User
    Member since October 12, 2018


    "

    https://bf4db.com/player/1895159554

    Please click the blue claim button on the page above to link your battlelog. Without claimed account we can not investigate your case.

    Scavenger

    The bad thing is that there isn't the last game report I made on this, but it does exist in my battlelog!

  • dbltmmb
    Administrator
    Member since January 04, 2018

    Not a problem, claim it anyway

  • dbltmmb
    User
    Member since October 12, 2018


    "

    Not a problem, claim it anyway

    TheNotoriousDoge

    Thank you! Thank you!

  • dbltmmb
    Administrator
    Member since October 30, 2017

    I feel like that there's some misunderstanding among us.

    @dbltmmb, there's a blue CLAIM button on your profile page.

    https://bf4db.com/player/1895159554

    Follow the instrcution to claim your account. It's not yet the time when we should be investigating your battlereports.

  • dbltmmb
    User
    Member since October 12, 2018


    "

    我觉得我们之间有一些误解。

    @ dbltmmb,您的个人资料页面上有一个蓝色的CLAIM按钮。

    https://bf4db.com/player/1895159554

    按照指示声明您的帐户。现在还不是我们调查你的战斗报道的时候。

    Riotranz

    I have successfully completed this step. What do I have to do next?


  • dbltmmb
    Retired Staff
    Member since May 05, 2017

    You have been banned by PBBANS for having a global Punkbuster ban.

    We will need to confirm if this is the case or not.

    We will temporarily lift your ban and attempt to join any official or BF4BD protected servers.

    Please post back here within 48h if you were able to join a server or not.

    If we do not hear back within 48h, your ban will be reinstated.

  • dbltmmb
    User
    Member since October 12, 2018


    "

    您被PBBANS禁止进行全球Punkbuster禁令。

    我们需要确认是否是这种情况。

    我们将暂时解除您的禁令,并尝试加入任何官方或受BF4BD保护的服务器。

    如果您能够加入服务器,请在48小时内回复。

    如果我们在48小时内没有收到回复,您的禁令将会恢复。

    Angry_Cuban13

    Hello there! I am trying to join this server, but I failed, it still gives me the same prompt

    5bc3eb724b4fd.png5bc3eb8243eba.png

  • dbltmmb
    Administrator
    Member since October 30, 2017

    Your account is still globally banned by PunkBuster.

    Appeal your ban by creating a support ticket at http://evenbalance.com/support.php.

    If you Global GUID Ban got lifted, we would lift your ban here as well.

    For now,

    APPEAL DENIED