" Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster permanent ban issued on this Game Server for player 'annu981' ... GLOBAL PunkBuster GUID BAN c070edad "

This is the message I get after I join a server and I get kicked. As you can see I have been banned by Punkbuster and I do not know why because this code does not tell me the violation I was banned for. I have submitted a ticket to Even Balance but I did not get a reply. I would like some help on the matter as  BF4DB says that my stats are clean and I would like to know the reason for the ban.

Soldier name: annu981

Soldier has been claimed

Link to soldier: https://bf4db.com/player/1004183041212