Since the bans on those accounts are not valid anymore, they have been lifted, irrespective of the claiming process. I highly suggest you do not make terror threats against Evenbalance.

I don't know Chinese. I copy pasted a translation. You have to claim your accounts to proceed. Translate the instructions on the page

感谢您提交封禁申诉。我们的工作人员将尽快为您处理。

为保证申诉工作的进展，请确认您已完成以下步骤：

将您全部的战地4游戏角色与BF4DB账户绑定。教程：https://bf4db.com/forum/thread/guide-how-to-claim-your-soldier-3296

Just wait your turn

Refer to linked accounts section in the ban policy. A Patreon subscription and background check are required to get access to said data.

0/10 effort on ban evading. Try again

Was your discord account hacked?

I have had very few interactions with JellyMan but this does not sound like anything he would do.