It's been a week. Is it not for any reason that I'm still in the account block, or do I need to provide other evidence to prove that I'm not a cheater? Or is it because of some other problem?

Soldier Name: Technodexx
Link To BF4DB Soldier Profile: https://bf4db.com/player/911612824
Have You Claimed Your Soldier: Yes
Appeal: I haven't played my BF4 for a long time, but today I found that I couldn't log in to most servers. They told me: https://bf4db.com/player/911612824 I don't know what happened. I like to be able to lift the ban. Thank you very much!