Soldier Name: BobbySeager

Link: bf4db.com/player/1003437686343

Yes I have claimed my soldier

I don't understand why I was banned, I just recently bought battlefield again because of the sale, this happened to me before on a level 100 account probably about 6 months ago. https://battlelog.battlefield.com/bf4/soldier/BobbySeager/stats/1003437686343/pc/ , my stats aren't really out of the ordinary but I am a decent player with 1000+ hours on Xbox. I would just like some help I'm really hoping I didn't waste my money again...