I had an account banned by punkbuster and I never knew why I did the applause, but even balance just sent me this answer (we don't know if you used any cheating or not, but we won't remove the ban) and there's no use Talking to even balance , the answer is the same, I bought a new account I was playing with some friends and then I was banned again now for a linked account, I know and read the rules on linked accounts, but I was banned without proof and causes just by punkbuster I was not able to reverse the ban the old account had more than 3,000 hours of gameplay, so please review this ban on linked account, thank you for your attention and I am waiting for answers.

Hi there, thanks for submitting an appeal. I see what you’re talking about and I’m having a look into your original account. You were originally banned for a Punkbuster Violation, however our policy changed in the last year since the ban was issued. I am looking now, and as long as there’s no additional evidence of cheating on that account, the bans will be lifted. Please bear with us.

Evidence has been reviewed.

Both accounts have been unbanned.

Thanks for your patience.