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  • pizzadiablo
    User
    Member since March 29, 2018

    Hey, I've been playing casually for years, while a few days ago the PB started kicking me without any reason.

    To fix that, I reinstalled the version of PB from EB site as recommended in guides, tried logging some servers and got bf4db ban!

    Another reinstall of PB fixed the problem for PB I think.

    I additionally submitted a ticket for https://www.evenbalance.com/support.php - but no news for several days from them.

    Definitely not a cheater, very frustrating situation, most likely caused by PB bugs, I also see a similar Declined appeal at: https://bf4db.com/forum/thread/punkbuster-bug-got-me-banned-i-think-1227

    No idea what to do? Please review & advise. EB support is dead it seems.

    My profile https://bf4db.com/player/355191971 and same "GAMEHACK" 88001 bs from PB

  • pizzadiablo
    Administrator
    Member since May 08, 2017

    It can take up to two weeks for them to respond. We can not remove the ban unless EB admits that the violation is a false positive. If that is the case, feel free to create a new appeal. 

    Cooperate with EB's requests, try to find out what has changed on your computer prior to the ban.

    For now,

    APPEAL DENIED