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  • Hotdogwej
    User
    Member since July 07, 2020

    Soldier Name: Hotdogwej

    Link To BF4DB Soldier Profile: https://bf4db.com/profile/Hotdogwej

    Have You Claimed Your Soldier: Yes

    Appeal:

    Hey, unfortunately i have been banned for apparently getting 48 headshots and 90 kills or something like that in a game on operation metro which i do not recall at all because I live in AUS and we have barely any servers so I would never risk hacking and being banned as i absolutely love playing this game with my friends, i have played operation metro once from what i can remember and it was with a few of my friends in a squad so we could all unlock the F2000 rifle but i do not know if it was on this server because the server was almost empty. I have my battle logs right here and my stats are perfectly normal aswell and it really sucks because this server is one of the only 2 that work in my region and the other server also uses the same blacklist system or something like that so it doesn't let me play that either.

    Battlelog

    https://www.bf4cheatreport.com/?pid=1460644383&uid=&cnt=100&startdate=&rid=

    You can see from the battlelogs that the stats in all the games i've played are normal and since then i have changed my account passwords etc just in case i did get hacked.

    I also noticed the report was 9 months ago which also confused me because I was able to play the server all the way up until now but I'm still not understanding why i've been banned for 1 game of suspicious stats 9 months later and every game in between has had normal or just average stats.


  • Hotdogwej
    Retired Staff
    Member since May 05, 2017

    It seems that that specific game you were banned for was played from a US IP. Has your account been compromised at any point?

  • Hotdogwej
    User
    Member since July 07, 2020

    I got some emails about suspicious activity a while ago and my friends get them too but nothing ever happens. I have now changed my password and added 2 step verification to my account so I know my account is now secure. Every other battlelog should be from Australia because that's were i live.

  • Hotdogwej
    User
    Member since July 07, 2020

    I got some emails about suspicious activity a while ago and my friends get them too but nothing ever happens. I have now changed my password and added 2 step verification to my account so I know my account is now secure. Every other battlelog should be from Australia because that's were i live.

  • Hotdogwej
    Retired Staff
    Member since May 05, 2017

    Based on the evidence provided and what we can see on our end, your account has been compromised at some point, and was used to cheat during that time. Because cheats were used on that account, we are unable to lift your ban and the appeal is denied.

    However, we have marked your account as being a “Hacked Account”, and we will not link you to this account in the future if you purchase a new copy of the game. You can read more about our linked account and banning policies at BF4DB.com/banning.

    You have a few options if you wish to continue to play on this account. You can play on Official servers, servers not running the BF4DB plugin, or ask individual server administrators to whitelist your account. Alternatively, you can purchase a new copy of the game.

    If you go down that route, make sure you purchase a copy from a reputable source so you don’t accidentally purchase a stolen account which could lead to other issues. Also, always make sure to use to use Two-Factor Authentication on your account as well as a strong password.