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  • Kaspi
    User
    Member since July 08, 2018

    Dear all,

    I am never used and even install cheating software!

    Please could you unban my account.

    My profile is : https://bf4db.com/player/902957177

    Ban reason is : 

    PunkBuster Server: VIOLATION (AIMBOT) #52120: Kaspi247 (slot #17) Violation (AIMBOT) #52120 [897becddd698126d473a2fd876812cc5(-) 85.92.61.xxx:3659]

    Thanks for helping me .




  • Kaspi
    Administrator
    Member since May 08, 2017

    Create a ticket at evenbalance first: https://www.evenbalance.com/support.php

    After that, paste the ticket link here. We will then review your case accordingly. 

  • Kaspi
    Administrator
    Member since May 08, 2017

    Thanks for your cooperation. I have hidden the ticket link for your privacy. A response from EB can take up to two weeks. We will double check your stats and if we find nothing besides your current violation, your case will stay open. We have contacted EB about the 52120 violation, until more info is available you will be able to play on 4DB servers unless some other evidence of cheating is found.

  • Kaspi
    Retired Staff
    Member since May 05, 2017

    Ban appeal denied. EvenBalance stated the violation was not triggered in error.