BF4DB Profile:  http://battlelog.battlefield.com/bf4/user/eurekarem/

Ban reason:  Reason: Multihack  -  (no evidence.)

Appeal:  Hello, I am 51 years old and I play with my 2 sons, I started getting kicked from servers after I purchased China Rising and downloaded a few of the free expansion packs.  I can assure you I have no idea how to hack/cheat, my sons do not do it either, I bought the game to have fun with them, and now I cannot play at all!!  

Can you please help, I don't understand why this is happening...

Thank you!! 

eurekarem

You got banned for a Punkbuster violation. Create a support ticket at Evenbalance: https://www.evenbalance.com/support.php

Be sure to add the full banreason to the ticket:

PunkBuster Server: VIOLATION (MULTIHACK) #71554: eurekarem (slot #13) Violation (MULTIHACK) #71554 [41b968b728432b6a9e0f18086e6592b8(-) 173.90.203.109:3659]

If EvenBalance admits that the violation is a mistake, we will remove the ban.

For now:

APPEAL DENIED

I have made several reports to Evenbalance for the last week and no one contacts me!!

Thanks!

It can take up to two weeks for them to respond. If no reply after those two weeks, you can pretty much consider it denied.

That's just great... anyone can plainly see by my stats alone that I am not cheating... I am a noob and it's obvious...

A Punkbuster violation does not depend on statistics. It depends on blacklisted software being detected by EvenBalance.

I bought BF4 from Origin...

Does not matter. Please send me the EvenBalance ticket link so I can verify if you created it the right way.

Ok, 1 moment...

I set your post to admin view, as your access key for your case is in it. Do you have the EvenBalance ticket link too?

How do I set post to admin view?

I am looking for the email for the ticket links...

Sorry, typo. I set it to admin view.

Just stop doing that, not gonna work. Only one ticket will be handled.

Well, I don't understand why... I absolutely did NOT cheat in any way, shape or form...

I suppose I have to buy the game all over again and make a new Origin account??