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  • jogemageee
    User
    Member since December 15, 2018

    So, my account has gotten banned for no reason and i would really like to play this game again. I haven't had any hacks in my record, so why could've this been happened? Wouldn't it be just a waste of money if i had been kicked for no reason?

    "PunkBuster Server: VIOLATION (GAMEHACK) #81658: Jogemageee"


    Here's a link to my profile:

    http://battlelog.battlefield.com/bf4/user/Jogemageee/


    (edit: also i made this forum account just to get information about my ban)

  • jogemageee
    Administrator
    Member since May 08, 2017

    Search your BF4DB profile with the searchbar on our homepage. Click your username in the searchresults. Your BF4DB page appears where you find a blue claim button. Click it to link your Battlelog. Without claimed account we can not investigate.

  • jogemageee
    User
    Member since December 15, 2018

    Alright, i claimed my account.

  • jogemageee
    Administrator
    Member since May 08, 2017

    Because your GUID got caught with a PunkBuster violation, you have to create a ticket at EvenBalance, the developer of PunkBuster. You can do that here: https://www.evenbalance.com/support.php

    Copy the gamehack violation to the ticket, you can find the full log in your banreason.

  • jogemageee
    User
    Member since December 15, 2018

    Done. Is there anything else i can do?
  • jogemageee
    Administrator
    Member since May 08, 2017

    You have to wait for a reply from them, this can take up to two weeks. When they admit the detection was a mistake it will be announced on their homepage.

  • jogemageee
    Retired Staff
    Member since May 05, 2017

    If EvenBalance states that the violation was triggered in error, we will lift our ban.

    Until then,

    Appeal Denied.