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  • Apollo20
    User
    Member since June 28, 2020

    Soldier Name: raphunderwood

    Link To BF4DB Soldier Profile: https://bf4db.com/player/365213180

    Have You Claimed Your Soldier: Yes

    Appeal:

    I reinstalled the game after not playing it in ages, and was very surprised to see I was being kicked from every server! I can see from my battlelog profile that my stats with the Aug and the RFB are suspicious, and saw on this website that I was apparently banned in 2018 (news to me). I don't think I was playing the game in 2018, so my account must have been hacked for cheating purposes. I certainly don't remember using the Aug or RFB much at all! I've now enabled 2FA with BF4DB (just signed up today), so hopefully it won't happen again!

    I really hate cheating as I see no purpose in it (I couldn't care less about K/D etc,), I'm in my 30s (!) and just want to try getting back into an old game with some friends.

  • Apollo20
    Retired Staff
    Member since May 05, 2017

    If you are appealing for a possible hacked account, can you please tell me where you are from geographically and who your internet service provider is?

  • Apollo20
    User
    Member since June 28, 2020

    I'm from the UK, and my internet provider is Virgin Media.

  • Apollo20
    Retired Staff
    Member since May 05, 2017

    Based on the evidence provided and what we can see on our end, your account has been compromised at some point, and was used to cheat during that time. Because cheats were used on that account, we are unable to lift your ban and the appeal is denied.

    However, we have marked your account as being a “Hacked Account”, and we will not link you to this account in the future if you purchase a new copy of the game. You can read more about our linked account and banning policies at BF4DB.com/banning.

    You have a few options if you wish to continue to play on this account. You can play on Official servers, servers not running the BF4DB plugin, or ask individual server administrators to whitelist your account. Alternatively, you can purchase a new copy of the game.

    If you go down that route, make sure you purchase a copy from a reputable source so you don’t accidentally purchase a stolen account which could lead to other issues. Also, always make sure to use to use Two-Factor Authentication on your account as well as a strong password.