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  • JustNZ
    User
    Member since August 19, 2019

    Hello,

    My Origin account got hacked and I had no access to my account for about 3 months. 

    During that time, the hacker seemed to hack in BF4 with my account. So after i got my account back, I wanted to play again and noticed that I was banned.

    Can this ban be undone, because I am not responsible for it?

    BR

    Justin

  • JustNZ
    Administrator
    Member since May 08, 2017


    "

    Hello,

    My Origin account got hacked and I had no access to my account for about 3 months. 

    During that time, the hacker seemed to hack in BF4 with my account. So after i got my account back, I wanted to play again and noticed that I was banned.

    Can this ban be undone, because I am not responsible for it?

    BR

    Justin

    JustNZ

    As you can read in our hacked accounts post, we do hold you responsible for what happens with your account. Therefore we do not remove bans caused by a hacked account.


    Appeal denied