This thread is locked, you cannot reply.
  • Vanthyre
    User
    Member since August 18, 2020

    Soldier Name: Vanthyre
    Link To BF4DB Soldier Profile: https://bf4db.com/player/316870066

    Have You Claimed Your Soldier: Yes


    Appeal:

    Hello, My name is Vanthyre, I haven't played battlefield 4 in about 4 years and the last time I have had origin installed was when battlefield 5 first came out and i played that for about a month. Ea recently released the games to the Steam platform recently and had a huge sale on the battlefield series which my friend opted to grab, they were wanting me to join them, and honestly, I have been itching to play a game like BF4 for awhile, but it's one of those games I find more enjoyable with a friend.  I reinstalled Origin and saw that all my games were set to hidden, which was very odd, I have never done that before. which should have been my first clue.  I got that settled and had finally reinstalled BF4 for the first time in years. Then I finally went to play it with my friend tonight and noticed almost all the servers, I would either be banned from, or I would lose connection to, I was really confused, But had my suspicions as to what happened considering the state of my Origin. Then I connected to a server, which was a bittersweet victory, I finally got my answer to what was going on, as it said I had gotten banned and I could appeal here, just before it kicked me. If you look at my Battle reports you'll see that there's a huge gap from 4 years ago to 5 months ago, With one game at three years ago, the three years ago match may have been me as well.  I can only claim to what I have done personally which is within the games 4 years ago and the beginning of my soldiers career.   So I'm not exactly sure what I can do to appeal here, because my soldier has been online since then.  That was not me, it was an imposter, Someone got access to my account and did whatever they wanted with it, and for that I am sorry, and I will own that not making sure the account was secure is on me.   Tonight I have Changed my password and added a required phone authentication to my Origin account.  Hopefully that will be enough to stop this from happening again.  If there is anything else that you need from me or advice going forward, I am all ears to suggestions to fixing this issue, because I would like to play this game with my friend.

  • Vanthyre
    Retired Staff
    Member since May 05, 2017

    Can you please tell me where you are from geographically?

  • Vanthyre
    User
    Member since August 18, 2020

    I live Near Dallas, Texas, and I have not left the area  in over 5 years.

  • Vanthyre
    Retired Staff
    Member since May 05, 2017

    Based on the evidence provided and what we can see on our end, your account has been compromised at some point, and was used to cheat during that time. Because cheats were used on that account, we are unable to lift your ban and the appeal is denied.

    However, we have marked your account as being a “Hacked Account”, and we will not link you to this account in the future if you purchase a new copy of the game. You can read more about our linked account and banning policies at BF4DB.com/banning.

    You have a few options if you wish to continue to play on this account. You can play on Official servers, servers not running the BF4DB plugin, or ask individual server administrators to whitelist your account. Alternatively, you can purchase a new copy of the game.

    If you go down that route, make sure you purchase a copy from a reputable source so you don’t accidentally purchase a stolen account which could lead to other issues. Also, always make sure to use to use Two-Factor Authentication on your account as well as a strong password.