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  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    okay @burt i appreciate it.
  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    Attached is the reply from [email protected]

    https://imgur.com/a/removed for privacy


  • anthdawg5443
    Administrator
    Member since May 08, 2017

    We will have to verify if the mail account fits. The response does not seem to fit your situation. 

  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    somehow my ea is attached to my mothers email but here is the screenshot from my account page     https://imgur.com/a/removed for privacy/ and the fair fight ban was over a year ago i don't know why they acted like it was still active when its not but regardless i guess it was still listen under my account on their end.

  • anthdawg5443
    Administrator
    Member since May 08, 2017

    Moved your screenshots to admin view. They will be reviewed asap.

  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    Thank you @Scavenger
  • anthdawg5443
    Administrator
    Member since May 08, 2017

    Do you have a link to a support ticket? As it seems there is a ticket number linked to your case. You can find it by logging in to https://help.ea.com/my-cases/

    All support tickets are listed there. PM me the results.

  • anthdawg5443
    Administrator
    Member since May 08, 2017

    Moved everything to admin view. It will be checked asap. Thanks for your cooperation!

  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    Thank you again @Scavenger
  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    Any Updates?

  • anthdawg5443
    Retired Staff
    Member since May 05, 2017

    Can you please PM any admin the screenshots of what the "My Cases" conversation looks like between you and EA?

  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017


    "

    https://imgur.com/a/C is the screenshot of my case with ea i thought i posted it but i guess it did not work? i apologize.

    anthdawg5443
    i dont know how to see what admins are currently on that is why i am posting the link here i apologize once again


  • anthdawg5443
    Retired Staff
    Member since May 05, 2017

    I've set your post with the Imgur link to admin view only to protect your privacy.

    We will get back to you within the next 24h.

  • anthdawg5443
    Gold Supporter
    Member since October 11, 2017

    okay sorry for pming you i'm just lost on the posts disappearing  confusing have a nice night if you guys don't get back to me before tomorrow, and happy fourth

  • anthdawg5443
    Retired Staff
    Member since May 05, 2017

    No, I wanted you to PM me no worries lol