Dear EA Customer Service

My game account was stolen, but I didnt cheat in-game. Please check if there is an abnormality in my account recently. I totally don t know what the hacker did with my account, may be behavior against the rules, which made my account banned. When I get my account back, When I tried to log in to Battlefield 4, the screen showed: 游戏中断：您已被管理员踢出：陈述理由：[BF4DB] MD5 Tool. , which is truly shocking and heartbreaking to me! Would you please tell me why I was banned and help me remove the banning, so that I can happily play games with my friends again soon

 Battlefield 4 is one of the coolest and funniest games I have ever played. The nervous and exciting battles system, all of these elements have made me and my friends fall in love with this game. We ve spent a lot of time and energy on it. Of course, we have gained many favorite hero and gun skins. That s something that can usually show off to my friends. Although I quickly retrieved my account, I found out that my account was blocked

 This makes me very confused and very sad

 Battlefield 4 is one of the coolest and funniest games I have ever played. The nervous and exciting battles system, all of these elements have made me and my friends fall in love with this game. We ve spent a lot of time and energy on it. Of course, we have gained many favorite hero and gun skins. That s something that I can usually show off to my iends. But later, my account was stolen. When I found it back, it has been banned orever, banned from participating in any online mode. I feel very angry and upset. I stil want to continue to ride in the game, but also want to recharge my account on Origin platform so as to buy more hero and gun skins I like. I sincerely ask you to check my account again. And also unlock my account as soon as possible, many thanks! many thanks! many thanks!

Hi,

You got detected and banned by GGC anti-cheat service. You should go and appeal your ban there first. https://www.ggc-stream.net/search/server/guid/gid/A4B2B763 - click on "That's my GUID. I want to appeal this ban !". If they agree the ban was issued by mistake then we will lift the ban here. Until then,

APPEAL DENIED